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If youve made a deposit or fund transfer and submitted the "Add Balance" form to us, but are still not seeing your payments reflected, kindly contact us at treasury@eastern-sec.com with your queries.
We may require you to verify your identity prior managing your concern.
⚠️ IMPORTANT NOTICE⚠️
Please be advised that we cannot accept funds from non-registered and non-verified investor-users. Making a deposit to our partner bank accounts without a registered and verified investor account may result in lengthy refund processing times, possible violations of securities regulations and fines. Please see: What happens if I make deposit without a registered investor account? for more information regarding this matter.